Top 10 best lean hospitals 2019
Finding the best lean hospitals suitable for your needs isnt easy. With hundreds of choices can distract you. Knowing whats bad and whats good can be something of a minefield. In this article, weve done the hard work for you.
Best lean hospitals
1. Lean Hospitals
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Productivity PressDescription
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line.
This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization.
The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book.
Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executives Guide to Healthcare Kaizen.
2. Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Second Edition
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Used Book in Good ConditionDescription
Healthcare leaders around the world are facing tough challenges, including the need to deliver better value for patients and payers, which means improving quality while reducing cost. It might seem impossible to do both, but organizations around the world are proving it's possible, through Lean. Health systems are able to enhance all dimensions of patient care, including both safety and service, while creating more engaging and less frustrating workplaces for healthcare professionals and staff all leading to improved long-term financial performance.
Building on the success of the first two editions of this Shingo Prize-Winning book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition explains how to use the Lean philosophy and management system to improve safety, quality, access, and morale while reducing costs. Lean healthcare expert Mark Graban examines the challenges facing todays health systems, including rising costs, falling reimbursement rates or budget constraints, employee retention, and harm to patients.
The new edition of this international bestseller (translated into eight languages) begins with an overview of Lean methods and mindsets. It explains how engaging staff and leaders in Lean practices such as value stream mapping and process observation can help reduce wasted motion for caregivers, prevent delays for patients, and improve the long-term health of your organization. In addition to a new introduction from John Toussaint, this updated edition includes:
- New and updated material on identifying waste, A3 problem solving, employee idea management, kanban for materials management, and strategy deployment
- New case studies and examplesincluding a new 5S case study (Franciscan St. Francis Health) and other case examples highlighting the challenges and successes of an academic medical center and a small urgent access hospital, featuring quotes and stories from executives
- New examples and updated data throughout, including revised chapters on patient safety and patient flow challenges and the improvements driven by Lean
Detailing the mindsets and methods needed for a successful transition to a Lean culture, the book provides the understanding of Lean practicesincluding value stream mapping, standardized work, error proofing, root cause problem solving, and daily improvement processesneeded to reduce common hospital errors and improve performance in other dimensions. The balanced approach outlined in this book will guide you through the process of improving the quality of care and service while reducing costs in your hospital.
*The Lean Certification and Oversight Appeals committee has approved Lean Hospitals as recommended reading for those in pursuit of Lean Bronze Certification from SME, AME, Shingo Prize, and ASQ
3. Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition
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McGraw-Hill EducationDescription
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.
Simple Steps to Improve Patient Safety, Patient Flow and the Bottom Line
A Doody's Core Title for 2017!
This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costsoften in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma.
Coverage includes:
Lean Six Sigma for hospitals, emergency departments, operating rooms, medical imaging facilities, nursing units, pharmacies, and ICUs
Patient flow and quality
Clinical staff
Order and claims accuracy
Billing and collection
Defect and medical error reduction
Excel power tools for Lean Six Sigma
Data mining and analysis
Process flow charts and control charts
Laser-focused process innovation
Statistical tools for Lean Six Sigma
Planning and implementation
4. Beyond Heroes: A Lean Management System for Healthcare
Description
Beyond Heroes explains how the ThedaCare Health System, based in Northeast Wisconsin, transformed their culture by redesigning their system of daily management.Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes that leave not only patients and quality care at risk, but also increase costs. This is the story of an organization breaking that habit. Like a growing number of healthcare organizations around the world, ThedaCare, Inc. has been using lean thinking and the principles of the Toyota Production System to improve quality of care, reduce waste, and become more reliable. But lean thinking was incompatible with ThedaCare's old top-down, hero-based system of management. Kim Barnas, former SVP of ThedaCare, shows us how she and her team created a management system that is stable and lean, to spur continuous improvement.
Winner of a Shingo Research and Professional Publication Award!
Beyond Heroes shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization. Finally, the author introduces four executives from healthcare systems across North America who have implemented ThedaCare's system and share the lessons they learned along the way.
Beyond Heroes is not just a call to action or an argument for a better healthcare system. It is a necessary roadmap through the rocky terrain ahead, one that healthcare leaders can customize to their special needs.
5. Andy & Me and the Hospital: Further Adventures on the Lean Journey
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Productivity PressDescription
Based on the author's years of experience working with Toyotas master teachers and with companies in the midst of great change, this book follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey.
In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled into a major New York City hospital in crisis. Can they translate and apply Toyotas powerful methods and thinking to save the hospital from disaster?
Using a compelling novel format, the book demonstrates how to apply Lean thinking in a healthcare setting. It illustrates the situations, characters, and plant politics you will most likely face as you progress through your Lean healthcare journey. As the story unfolds, you will discover the way of thinking and behavioral changes required to implement proven Toyota Production System (TPS) methods, tools, and thinking in healthcare. You will learn:
- What a Lean transformation in a hospital should look like
- The overall approach you need to take
- The leadership and behavioral changes required
- How to improve processes and better develop and engage people
- How to build and sustain a Lean management system
- How to translate and apply Demings "profound system of knowledge"
This book provides clear and simple guidance on what it takes to successfully implement Toyota methods in healthcare settings. It shares helpful insights on how the different elements need to fit together to deliver measurable process improvement results. Just like its bestselling predecessors, this book includes study questions after each chapter to support learning and to facilitate discussion in workshops or classroom settings.
6. Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Description
Winner of a 2009 Shingo Research and Professional Publication PrizeDrawing on his years of working with hospitals, Mark Graban explains why and how Lean can be used to improve safety, quality, and efficiency in a healthcare setting. After highlighting the benefits of Lean methods for patients, employees, physicians, and the hospital itself, he explains how Lean manufacturing staples such as Value Stream Mapping and process observation can help hospital personnel identify and eliminate waste in their own processes effectively preventing delays for patients, reducing wasted motion for caregivers, and improving the quality of care.
Additionally, Graban describes how Standardized Work and error-proofing can prevent common hospital errors and details root cause problem-solving and daily improvement processes that can engage all personnel in systemic improvement. A unique guide for healthcare professionals, Lean Hospitals clearly elaborates the steps they can take to begin the proactive process of Lean implementation.
The book has an accompanying website with more information.
Mark Graban was quoted in a July 2010 New York Times article about lean hospitals.
*Given the increase in candidates from the health services sector, the Lean Certification and Oversight Appeals committee has approved Lean Hospitals by Mark Graban as recommended reading in pursuit of the Lean Bronze Certification exam.
Mark Graban speaks about his book on the CRC Press YouTube channel.
7. Practical Lean Six Sigma for Healthcare - Using the A3 and Lean Thinking to Improve Operational Performance in Hospitals, Clinics, and Physician Group Practices
Description
This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking). We introduce the familiar healthcare protocol for patient care and safety, the Assess, Diagnosis, Treat, and Prevent (ADTP) model to be considered as an improvement methodology. This will assist those in your facility to better understand how Lean and Six Sigma can be successfully deployed. (NOTE: Please see The Practical Lean Six Sigma Pocket Guide for Healthcare (smaller, 3.5 in. x 5.5 in.) for the same tools, concepts, etc. arranged in the D-M-A-I-C model for less than 10 dollars!) The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or practical approach to problem solving and continuous improvement. This book is intended to be used by Sigma Belt Levels, Lean Senseis (i.e., teachers), Continuous Improvement Specialists, front-line managers, and supervisors of departments and work groups, and improvement team members in their efforts to improve the patient care experience while reducing waste and variation in all types of healthcare processes. The Lean Six Sigma tools and concepts are presented relative to the A3 road map to provide a definitive how-to guide to problem solving and continuous improvement (Kaizen) initiatives.The examples contained in this book are from a wide range of hospitals, clinics, and physician group practices, and will assist team members to fully understand the tool s usage and purpose.
Throughout this book, the different improvement methodologies that organizations may already be using to meet the Joint Commission requirements are recognized and mentioned. We acknowledge that all have their benefits. It is important to select the one that fits the organization and will be widely used. The methodology should be easy to understand and follow, therefore better engaging the employees, as well as providing a visual management structure for reporting and sustaining continuous improvement initiatives.
The examples provided throughout this publication demonstrate how a Lean or Six Sigma tool was used in a particular setting. We have presented them in this manner to provide a general understanding on how the tools can be applied in everyday (i.e., practical) healthcare services. This includes supporting key parts of the Affordable Care Act (such as EMR deployment and meaningful use) and the IHI Triple Aim initiative.
Practical Lean Six Sigma for Healthcare is designed as a convenient, quick reference, and, most importantly, a step-by-step implementation guide. You can put your finger on any tool within a matter of seconds! Use the book as follows: Navigate the A3 Report as you progress through the project (starting at the top left of the report moving vertically to the bottom right). Complete the A3 Report as you learn and apply the tools on the project by: 1. Go to the tab in the book that corresponds to the A3 Report section you are working on. 2. Read about the tools for that stage of your project. 3. Apply the appropriate tools. 4. Complete the relevant section of the A3. 5. Repeat 1 - 4 as you navigate through the A3 and complete your project. Use the Case Study Example Look-Ahead to direct you to specific pages relative to hospitals, clinics, and/or physician group practices. Use the Index for quick access to a specific topic or tool. We expect with the knowledge conveyed in this book, as well as the experiences from your improvement projects, that one day you will become a Lean Sensei.
8. Lean-Led Hospital Design: Creating the Efficient Hospital of the Future
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Productivity PressDescription
Instead of building new hospitals that import old systems and problems, the time has come to reexamine many of our ideas about what a hospital should be. Can a building foster continuous improvement? How can we design it to be flexible and useful well into the future? How can we do more with less?
Winner of a 2013 Shingo Prize for Operational Excellence!Answering these questions and more, Lean-Led Hospital Design: Creating the Efficient Hospital of the Future explains how hospitals can be built to increase patient safety and reduce wait times while eliminating waste, lowering costs, and easing some of healthcares most persistent problems. It supplies a simplified timeline of architectural planningfrom start to finishto guide readers through the various stages of the Lean design development philosophy, including Lean architectural design and Lean work design. It includes examples from several real healthcare facility design and construction projects, as well as interviews with hospital leaders and architects.
Check out a video of the authors discussing their book,Lean-Led Hospital Design at the 2012 Med Assets Healthcare Business Summit. www.modernhealthcare.com/section/LiveatHBS
9. Lean Daily Management for Healthcare
Description
You likely dont need any more tools, programs, or workshops to improve your hospital. What you need is a simple and consistent approach to manage problem-solving. Filling this need, this book presents a Lean management system that can help break down barriers between staff, directors, and administration and empower front-line staff to resolve their own problems.
Lean Daily Management for Healthcare: A Strategic Guide to Implementing Lean for Hospital Leaders provides practical, step-by-step guidance on how to roll out Lean daily management in a hospital setting. Ideal for leaders that may feel lost in the transition process, the book supplies a roadmap to help you identify where your hospital currently is in its Lean process, where its headed, and how your role will change as you evolve into a Lean leader.
Illustrating the entire process of implementing Lean daily management, the book breaks down the cultural progression of units into discreet, objectively measurable phases. It identifies what leaders at all levels of the organization must do to progress units into the next phase of development.
Complete with case studies from different service areas in the hospital, the book explains how to link problem-solving boards together to achieve meaningful and measurable improvements in: the emergency department, the operating room, discharge times, clinics, quality, and patient satisfaction.
After reading this book you will understand how consistent rounding, a few whiteboards, pen-and-paper data, and a focused effort on working the Plan-Do-Study-Act cycle can help you build a common problem-solving bench strength throughout your organizationestablishing the framework upon which future improvement can be built.
10. Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcare
Description
DELIVER FASTER, BETTER, AND CHEAPER HEALTHCARE IN AS FEW AS FIVE DAYS
A Doody's Core Title for 2015!
"The main purpose is to present simple steps to help hospitals start getting faster, better, and cheaper in five days or less while achieving the goal of fast, affordable, and flawless healthcare. Healthcare has many opportunities for improvement and the use of Lean Six Sigma concepts can make a dramatic impact. This book provides the basic information to do that."--Doody's Review Service
Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, Flawless Healthcare explains how to use tested Lean Six Sigma methods and tools to rapidly improve hospital operations and quality of care and reduce costs. These proven strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality. The trail of billing and collections is also followed to discover and eliminate cash flow leaks. This practical guide emphasizes both the clinical and operational sides to reduce the "three demons of quality"--delay, defects, and deviation. Real-world case studies from major hospitals illustrate successful implementations of Lean Six Sigma.
Coverage Includes:
- Achieving a faster, better hospital in five days--emergency department, door-to-balloon time, operating room, medical imaging, lab, nursing unit, clinical staff, pharmacy, order accuracy, diagnosis, ICU
- Lean for accelerated patient flow
- Reducing medical errors with Six Sigma
- Creating a more profitable hospital in five days by reducing denied, rejected, and appealed claims
- Six Sigma for hospitals
- Excel power tools for Lean Six Sigma
- Identifying improvement projects through data mining and analysis
- Sustaining improvement using control charts
- Laser-focused process innovation
- Statistical tools for Lean Six Sigma
- Implementing Lean Six Sigma
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